Support information

PLEASE NOTE: There will be minimal email support, and no integration level support available during the period from May 28th, 2018 through June 1st, 2018.

If you are having an issue with your CasaTunes music server, then for the fastest response, please submit a ticket.

By including your MAC Address in the ticket, you are authorizing CasaTunes to access and fix your music server, if possible. We will contact you as soon as your server has been fixed, or if we need additional information.

The CasaTunes Support Team

NOTICE: Support hours for 5/6 & 5/7 will be 9 AM - 4:30 PM EST
We will be closed Thursday, November 23 and Friday, November 24. There will be limited Technical Support available during this time


Monday - Friday
9:30 AM - 4:30 PM EST


Free: 888.855.2272
Other: 970.237.3140

Have you registered your CasaTunes system? No, then please register to expedite support.