If you are having an issue with your CasaTunes music server, then for the fastest response, please submit a ticket.
By including your MAC Address in the ticket, you are authorizing CasaTunes to access and fix your music server, if possible. We will contact you as soon as your server has been fixed, or if we need additional information.
The CasaTunes Support Team
Have you registered your musicBox system? No, then please register to expedite support.