Why Dealers Love It

CasaTunes Manager gives you a centralized, browser-based console to oversee all your customers’ music servers—no site visit required. Log in from anywhere to see what’s happening, fix common issues fast, and keep systems running smoothly.

Get started: Sign up and create your account at manage.casatunes.com.

What You Can Do Today

• Fleet-wide visibility: Check whether each music server is online/offline, currently playing, and if there are notifications or issues to address.
• Deep diagnostics: Review server logs, software version, and system information to accelerate troubleshooting.
• One-click fixes: Restart CasaTunes, reboot the server, update CasaTunes software, or turn off all roomsremotely.
• Dealer-only notes: Store Customer Notes (contact details, setup info, network/music service credentials, etc.). Notes are visible only to you—never to the customer.

How Enrollment Works

1. Sign up at manage.casatunes.com—you’ll receive a unique CasaTunes Manager ID.
2. Send instructions directly from your dashboard. With one click, email the customer a step-by-step guide to assign their system to you in the CasaTunesX App.
3. The customer, on site, authorizes access in the CasaTunesX App using your Manager ID.
4. The system appears in your dashboard and you can begin monitoring and support immediately.

Security & control: Only the customer—physically at home—can grant management access. And at any time, either party can un-assign management: the customer via the CasaTunesX App, or the dealer from the CasaTunes Manager dashboard.

Keep Your Contact Info Front and Center

On first sign-in, complete your dealer profile (company name, phone, email, etc.). Your managed customers will see this in their CasaTunesX App, giving them a direct line to you. Update it once, and every customer you manage has your latest details.

Benefits for Your Business

• Fewer truck rolls: Resolve common issues remotely in minutes.
• Proactive service: Spot network or playback problems early with logs and status at a glance.
• Happier customers: Faster fixes, clearer communication, less downtime.
• Centralized operations: One place to manage systems, notes, updates—and send enrollment instructions.
• Clear off-boarding: Un-assign any system instantly from the dashboard.

Looking Ahead

We’re building additional, secure remote-control capabilities that will expand what you can do without a site visit—always keeping customer privacy and your operational efficiency top of mind.

Start Managing Smarter

Create your dealer account at manage.casatunes.com, use your dashboard to send enrollment instructions, and invite customers to assign their systems via the CasaTunesX App. With full control to assign or un-assign at any time, you’ll support more clients—more efficiently—starting today.