Windows 10 Creator's Update is the first non-optional Windows Update. This means that regardless of whether updates are enabled or disabled, Microsoft has, or shortly will, update your music server. Unfortunately, the Creator Update was released with several bad bugs, including:
- The Realtek and ASUS drivers are reset from their original 8 channel (or 7.1) configuration down to 2 channel (or stereo mode)
- On the CT-1/2, the Intel onboard sound driver may be uninstalled and no longer work
- A bug in the Sound Control Panel applet causes the Realtek and ASUS sound cards to be reset to 2-channels, if you abort the Configure wizard prematurely
- If you have more than one ASUS sound card (ie. CT-12 and larger systems), the order of the drivers has been randomized, so the first card may no longer be configured for Zones 1-4, the second for Zones 5-8, etc.
- The keypad driver may no longer work
- The trigger card driver may no longer work
Install the latest beta (or update to the latest release once the beta has been released to production)
To restore your music server to an operational state, we recommend you contact Tech Support, and on CT-12 and larger music servers, you must install the latest CasaTunes beta . The beta includes support for automatically fixing the last 3 issues listed above. We are now working with Microsoft on fixing issue #1, and when this is completed, the beta will be released to production.
While the current beta will not reconfigure your sound cards from 2 to 8 channels, the beta does detect if your sound card is not setup for 8 channels (7.1), and will display an error message on both the CasaTunes Android and iOS Apps.
ASUS card setup
Until support for automatically reconfiguring your sound cards from 2 to 8 channels is available, you will need to follow these instructions to re-configure your ASUS cards:
- Select Stop CasaTunes in CasaSetup
- Open Microsoft Windows Device Manager and expand Sound, video and game controllers
- Open the Microsoft Windows Sound Control Panel applet (Playback Devices)
- Disable all but one ASUS card in Device Manager
- Open the ASUS Sound Manager
- Change the Channel Settings from 2 Channels to 8 Channels
- Make sure HF DSP Mode is selected
- Close the ASUS Sound Manager (must do this)
- Select the ASUS Speaker in Windows Sound Control Panel applet (Playback Devices)
- Select the Configure wizard, click Next until you get to the Select full-range speakers step, and make sure Front left and right and Surround speakers are both checked
- Click Next and then Finish
Never cancel out of the Windows Playback Devices, always click through to finish and then close. otherwise the Speaker configuration will be reset back into Stereo mode.
- Select Properties for the ASUS speaker and select the Advanced tab
- Change the Default Format to 24 bit, 192000HZ (Studio Quality)
- Click OK
- Return to Device Manager and disable this card and then enable the next card and repeat the steps for each ASUS card
- After have reconfigured all your ASUS sound cards, enable all your ASUS cards
- Select Start CasaTunes in CasaSetup