If the iOS App for iPhone or iPad is stuck on the the startup screen "searching for CasaTunes server...", as shown in Figure 1, then either:
- You are not connected to a Wi-Fi network, or
- You are not connected to the same Wi-Fi network your music server is connected to, or
- The Local Network option for the CasaTunes App is off (disabled). The Local Network option is a new Apple privacy permission setting introduced with iOS 14, or
- The IP Address for your music server has changed
Figure 1: iOS App Startup Screen stuck on "Searching for CasaTunes Server"
How to resolve
If the iOS device is not connected to WiFi, or your iOS device is not connected to the same WiFi network your music server is connected to, then select and connect to the WiFi network your music server is on.
If your WiFi connection is not the problem, then:
- Step 1: On the Home screen, select and open the Apple Settings App (see Figure 2)
Figure 2: Apple Settings App (enclosed in orange circle)
- Step 2: Scroll down and select CasaTunes
- Step 3: If the Local Network switch is off, then turn it on (and turn the Cellular Data for the CasaTunes App off).
If the Local Network switch for the CasaTunes App was off, check whether the startup issue has been resolved.
Figure 3: Configuring the CasaTunes Music Server Settings
If that did not resolve the issue, then follow these steps:
- Step 4: Make sure Auto discover music server is on (see Figure 3)
- Step 5: Delete the Music server name (see Figure 3)
- Step 6: Delete the IP Address for the music server (see Figure 3)
- Step 7: Now close and then re-open the CasaTunes App and it should locate your CasaTunes music server
If the CasaTunes App is still stuck on the startup screen, then contact CasaTunes Technical Support