Optimizing CasaTunes when no Internet is available

Written by
David Krinker
March 27, 2020

While the trend to stream music over the Internet is almost ubiquitous, there are still cases when streaming Internet music is not viable, either because of the quality and/or cost of streaming music over the Internet, as is the case in some remote areas or, for example, on yachts.

CasaTunes music servers are one of the few multi room audio products available that do not require an Internet connection, thanks to the built-in disc storage which can be used to store a homeowner's music collection, and is included on most CasaTunes music servers, except the CT-2 where it is optional.  In addition, CasaTunes makes it easy for homeowners to sync their personal music on to their music server using QuickSync (My Music).

In CasaTunes, you can configure CasaTunes to operate either with (the default configuration) or without Internet access.

When CasaTunes is configured with Internet access, CasaTunes automatically monitors the health of your Internet connection. If CasaTunes detects an Internet outage, CasaTunes displays a warning in the CasaTunes Apps (Android, iOS and browser) alerting the homeowner they are experiencing Internet issues.

When CasaTunes is configured to operate without Internet access, or with Internet and an Internet outage is detected, CasaTunes automatically disables and hides all music services that require Internet access as well as disables various system functions, such as Alexa voice control, that require an Internet connection, resulting in a smoother experience for the customer.

Once Internet access is restored, and CasaTunes is enabled for Internet access, CasaTunes automatically re-enables all the functionality that was previously disabled when the outage was detected.

If you are interested to see whether you, or your customer, has experienced any Internet outages, simply enter the following URL in your browser to view a summary of outages (if any):


The results displayed, are from the time you last started CasaTunes until now. You can use this information to help diagnose music playback and other issues. If CasaTunes detects a large number of outages and/or ping failures, we recommend you investigate the cause of these issues, including checking your network equipment, configuration and Internet provider.