MrBuster,
We are seeing this issue show up recently. We are looking into it and will get an anwer back asap. There are a couple of questions that will help us:
Have you downloaded the latest version of the software? We did find a serial number problem and updated the software on Oct 10. Please see if that helps.
Does CasaTunes work ok after entering the serial number, even with the error message?
sorry- I was away for awhile - I downloaded the software Oct. 1 so I guess I’ll try to download and install it again to see if that works…As for it working, it was fine but I guess because it wasn’t activated I wasn’t able to continue with it. I’ll post tomorrow with an update. Thank you
No need to apologize, it was our error. I re-verified that the 10/10 release seems to fix it, so please let us know if you still see the problem after you update.
Thanks Kim- it seems to be working well now, although I am finding it a little buggy- I have to keep refreshing ie to get the page to load properly- could just be my set-up though so I will play around a bit and get back to you with any concerns. Thanks again for your help and for such a great product!
If you are using IE 6.0 you might see some problems like you are mentioning. Microsoft fixed quite a few things in IE 7. And IE 8 is really good, in my opinion.
- I downloaded the software Oct. 1 so I guess I’ll try to download and install it again to see if that works…As for it working, it was fine but I guess because it wasn’t activated I wasn’t able to continue with it. I’ll post tomorrow with an update. Thank you