Music is distorted after upgrading to 2.7
Posted: 03 August 2010 02:15 PM   [ Ignore ]
Newbie
Rank
Total Posts:  9
Joined  2010-02-07

I have been anxiously awaiting the release of CasaTunes 2.7 and the integration with RadioTime.

I just finished installing 2.7 on my Windows Home Server machine where I had CasaTunes 2.6 running before.  Here is my current setup:

Russound CAV 6.6
Russound UNO S2 and S1 keypads
CasaTunes 2.7 installed on my Windows Home Server (was running 2.6 before and loving it)
1 Windows XP PC and 1 Windows 7 PC each with iTunes 9.2.1.4 and CasaTunesSync
2 iPhones with the latest CasaTunes app installed

After upgrading to CasaTunes 2.7 I have run CasaTunesSync on both PC’s and rebooted my Windows Home Server.

Problem I am having is no matter what I try to play through CasaTunes it sounds distorted.

If I play any of my non-CasaTunes sources they sound fine.

Please help me get CasaTunes working I use it almost every day.

Thanks,
Scott

Profile
 
 
Posted: 03 August 2010 02:39 PM   [ Ignore ]   [ # 1 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  231
Joined  2009-05-04

Scott, can u please call us so that we can debug this issue?  Thanks 888.855.2272 x2

Profile
 
 
Posted: 03 August 2010 04:23 PM   [ Ignore ]   [ # 2 ]
Administrator
Avatar
RankRankRankRank
Total Posts:  231
Joined  2009-05-04

The distortion was caused as a result of enabling Floating Point DSP for this sound card.  We believe this is related to an older sound driver and do not expect this to be a common issue.  To fix this issue, we have added a configuration setting that can be used to disable Floating Point digital signal processing.  Please contact Tech Support if you believe you have a similar issue.

Profile
 
 
Posted: 03 August 2010 04:45 PM   [ Ignore ]   [ # 3 ]
Newbie
Rank
Total Posts:  9
Joined  2010-02-07

Casa Tunes support was great as always.  Thanks for the help, I am already loving the RadioTime integration, and even my wife has been able to figure out and use the Casa Tunes solution.  First time I have found a solution that she is excited about and doesn’t have any problems using it. 

Great job Casa Tunes!

Profile
 
 
Posted: 19 August 2010 08:49 PM   [ Ignore ]   [ # 4 ]
Newbie
Rank
Total Posts:  1
Joined  2010-08-19

Hi,

i have the same Problems, after i install casatunes 2.7 the Sound ist distorted.
I now the tip with the bassflags, but that dosen“t work for me.

I hope you can halp me.

Greetings from Germany

Mike

Profile
 
 
Posted: 20 August 2010 01:21 PM   [ Ignore ]   [ # 5 ]
Administrator
RankRank
Total Posts:  36
Joined  2009-07-23

Hi Mike,

Sorry to hear about your problem.  Could you e-mail us with a good number and time to call you when you are near the PC so we can try to figure out what is happening?  (JavaScript must be enabled to view this email address)

Also, it would help to know what operating system are you using?

We are on Mountain Standard Time.

Thanks,

Wade

Profile